08 8562 3399

Barossa Valley Hire Privacy Policy

Last updated: 3 September 2025

Introduction & Scope

Trimark Enterprises trading as Barossa Valley Hire (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and delete personal information you provide when requesting quotes or using our website. It applies to all users in Australia and reflects compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Who We Are & How to Contact Us

Trimark Enterprises trading as Barossa Valley Hire
Address: 53–61 Tanunda Road, Nuriootpa, South Australia 
Web site barossavalleyhire.com.au
For privacy concerns or inquiries, contact:
Email: admin@barossavalleyhire.com.au

Phone: (08) 8562 3399

What Personal Information We Collect
When you submit a quote form, we may collect:

  • Name
  • Email address
  • Phone number
  • Details relevant to your equipment request

We do not collect sensitive categories like health, financial, or criminal information. 

How We Collect It
You provide this information directly via our website forms. 

Why We Collect Your Information
We use your details to:

  • Provide quotes and respond to inquiries
  • Communicate about hire services
  • Improve customer service
  • Add to our mailing lists

We do not use your information for marketing or share it with third parties, except as legally required.

 How We Store & Delete Your Information
We retain your information only for as long as needed to process and respond to your quote request. After this period, typically one week we permanently delete it. 

Disclosure & Overseas Transfers
We do not disclose your personal information to third parties, unless required by law (e.g., court order). 

Access, Correction & Complaints
Under the APPs, you have rights to:

  • Access your personal information
  • Request corrections
  • Lodge a privacy-related complaint

To do so, contact us using the details in Section 2. If unsatisfied, you can raise your concern with the OAIC

Changes to This Policy
If our practices change, we will update the policy and notify you—e.g., via our website. Updated versions will be dated accordingly. 

Your Consent
By using our website and submitting your information, you consent to this Privacy Policy and how we handle your data as described here.